We're seeking a driven and customer-focused Analyst to join our dynamic Customer Operations team in Pune. In this role, you will be the first point of communication for our customers via our online chat platform. You'll provide exceptional support, resolving a wide range of concerns in a timely and effective manner.
If you have a excellent understanding of customer service principles, are proficient with technology, and demonstrate excellent communication skills, we encourage you to submit your application.
- Responsibilities include:
- Responding to customer questions via live chat
- Resolving with technical issues and providing solution information
- Updating accurate customer records in our CRM system
- Collaborating with other departments to ensure a seamless journey
Be part of Eclerx as an Inbound Chat Analyst in Pune
Are you driven about providing excellent customer service? Do you have a knack for communication with people online? If so, then Eclerx might be perfect for you! We are currently seeking skilled Inbound Chat Analysts to join our team in Pune. As an Inbound Chat Analyst, you will be the first point of assistance for our customers via live chat. You'll answer their queries, provide support, and maintain a positive customer experience.
At Eclerx, we offer a dynamic work environment where you can grow your skills and make an impact in our success. We also provide rewarding compensation and benefits packages to ensure our employees are recognized.
Are you interested in this exciting opportunity, please send us your application today!
Client Services : Remote Chat Support Position at Eclerx Pune
Are you a passionate individual with excellent interpersonal skills? Do you thrive in helping clients resolve their concerns in a timely and professional manner? If so, then this challenging Remote Chat Support Position at Eclerx Pune could be the perfect fit for you!
At Eclerx, we are passionate to providing world-class customer service. Our group of talented professionals work together to deliver a positive customer experience.
- In the role of Customer Operations - Inbound Chat Analyst, you will be responsible for:
- Assisting to customer inquiries via live chat in a helpful manner.
- Handling common concerns effectively and efficiently.
- Referring complex issues to the appropriate specialist.
- Providing a helpful customer experience.
If you are ready to join our dynamic team and make a tangible impact on our customers, we encourage you to apply!
Amazing Opportunity at Eclerx! Inbound Chat Analyst for Customer Operations (Pune)
Eclerx is looking for a skilled and enthusiastic Inbound Chat Analyst to join our growing team in Pune. In this important role, you will be the initial touch for our valued customers, providing top-notch support via live chat. If you have a strong understanding of customer service principles and a talent for address customer queries effectively, we encourage you to join us!
- As an Inbound Chat Analyst, you will:Serve as the primary point of contact for customers via live chat
- Responsibilities include:Responding to customer inquiries in a timely and professional manner
- Qualifications:Excellent communication and interpersonal skills
We offer a stimulating work environment and the opportunity to grow your career in a leading business. Apply today and become part of the Eclerx team!
Kickstart Your Career as an Inbound Chat Analyst at Eclerx Pune
Are you a passionate individual with exceptional communication skills? Do you flourish in a fast-paced environment and value helping others? If so, then an inbound chat analyst role at Eclerx Pune might be the perfect opportunity for you!
At Eclerx Pune, we are passionate to providing our customers with a exceptional experience. As an inbound chat analyst, you will be the first point of contact for our clients, handling their questions in a timely manner.
- Gain valuable experience in the customer service industry
- Develop your communication and problem-solving skills
- Work in a collaborative and supportive team environment
- Be rewarded with competitive compensation and benefits
If you are willing to learn and grow, we encourage you to apply today! Join our team at Eclerx Pune and make a difference in the lives of our customers.
Associate - Customer Operations: Inbound Chat Role at Eclerx (Pune)
Are you a passionate individual with proven customer service skills? Do you enjoy addressing customer inquiries in a fast-paced environment? If so, then this rewarding opportunity at Eclerx might be perfect for you! We are actively seeking an Analyst - Customer Operations: Inbound Chat Role to join our supportive team in Pune.
As an more info Inbound Chat Specialist , you will be the first point of communication for our valued customers, offering timely and effective solutions to their questions . You will employ your skills to troubleshoot a range of customer issues through our virtual support system.
- Responsibilities include but are not limited to:
- Promptly and professionally responding to inbound chat inquiries
- Identifying and understanding customer needs
- Providing clear and concise solutions to customer problems
- Documenting customer interactions accurately
- Collaborating with other team members to ensure seamless customer service
If you are a results-oriented individual with exceptional communication skills and a passion for delivering exceptional customer experiences, we encourage you to apply!